Don’t Just Take Our Word for It…
What Our Customers Have to Say About Us!
“I wanted to thank you for taking such good care of Mr. and Mrs. B. I always like referring to Back Home Safely because I know my clients will get the best service possible. The family was so happy with everything – from Gregg’s assessment to the finished product. Mrs. B told me that she “felt like a queen” when she went down to the basement with her new railings. It always amazes me what a big difference even small modifications can make. I am so happy that they followed up on my recommendation so quickly.
~ Rachel C”
“Greg and the team were thorough, friendly, accommodating, and professional. They found solutions that best fit our needs and offered options that were of benefit to our specific situation, even when it was not going to result in a sale for the company. Highly recommend!
~ Matt L “
“Back Home Safely is just wonderful. I had hip surgery coming up, and going up and down the flight of stairs inside our home was becoming more painful. I had over a month to wait for surgery. I called Karen who, as it turned out, was on vacation. She answered her phone immediately and told me I could rent a stair lift they kept in stock. The next week Greg was out taking measurements and had the lift installed that week! The installation was professional and the technician could not have been nicer or more patient showing us how to use the lift. It’s so easy! After our rental period is up we plan on buying the lift. It has made not only my life but my husband’s life so much safer. We could not recommend Back Home Safely more. They are professional, kind, and keep all their promises.
~ Claire S”
“Great chair lift, fair pricing, wonderful service. Some of the nicest people I talked to during home care for my mom. Highly recommend.
“Thank you, Thank you, for your rapid response to our needs! My husband talked to Greg on a Friday night and FaceTimed together to assess our needs. Greg had great suggestions and was thorough and professional and above all compassionate. We came up with a plan and by noon (on a Saturday) Mikey arrived and installed a chair lift, grab bar, suitcase ramps, shower head, and shower bench (putting it in the tub so the bar would be on my sister stronger side) – they really think of everything. Without their help and expertise, we would not have been able to get my sister home in order to start her treatments. I highly recommend this company.
~ Marcia S”
“I can’t say enough about this company and all of the incredible, knowledgeable, and caring people who work there. Prior to foot surgery and as a former nurse who always does her due diligence, I spent time researching companies – the minute I spoke to the people at Back Home Safely I knew I had found the right company to prepare my home for a safe recovery. Having a physical therapist walk through my home assessing my post-operative needs was invaluable and really helped calm my fears and concerns and frankly made me feel empowered about my recovery. Installation of everything headed by wonderful, compassionate Mike (can’t say enough about him – a true asset to the company) – stair lift, grab bars, tub transfer bench, etc was impeccable and seamless. From Greg, the owner, to Kelly and Susie at the office, to Mike at installation….look no further – you have chosen the right company!
~ Marion W”
“I was faced with a situation where I had to make sure my house was handicap accessible for my loved one. This company not only fulfilled all my needs, but they were clean, paid attention to detail, and so so friendly! They are knowledgeable and gave me ideas to optimize the accessibility of my home that I had never even thought of before. I would recommend Back Home Safely 10 stars if I could. I would tell any family who is in a situation similar to mine to please give these wonderful people your business!
~ Marianne B”
“I highly recommend you consider Back Home Safely if you need to modify a residence to accommodate someone with physical challenges. Back Home Safely is the finest company you can find in this field. Their staff is caring, considerate, competent, and professional. They are unique because their professional staff is trained to understand and evaluate the physical needs and the living environment of the person needing assistance. Combining that training with a range of assistive devices and construction expertise assures that that they will install the right devices correctly.
“Many thanks for a great job! Wonderful phone etiquette, Susie! Jason and Jack were extremely professional and hard working. They are an asset to your company.”
~Kathy and John Liss
“It takes a village! Thank you for being part of our village! Your quick response time, Kristen’s thorough estimate, and Mike’s installation (he went over and above) helped us have peace of mind. Thanks again.”
“Thank you, thank you for your gracious accommodation to install our new shower door, grab bars, and hand-held shower bracket. I also want to tell you what a stellar job Mike and Damien did. Both of them were so professional, efficient, detail-oriented, and meticulous in every facet of their work. They offered us choices about how they did the job, and worked diligently every step of the way, and were two of the neatest and most personable contractors we’ve ever had the pleasure to work with. Thanks to you both, and I will continue to refer to you whenever I can.”
~Lucy and Gary
“I am an occupational therapist who recently took a course with Back Home Safely. I was recently in a local restaurant with my grandmother who has great difficulty moving around (uses a wheelchair for longer distances, has stairlifts in her house). When we were in the restaurant, my grandmother needed a lot of assistance getting on and off the toilet as it was extremely low, and none of the stalls had grab bars. I had called the owner of the restaurant the next day to talk about this, and in hopes, this issue could be resolved for other customers. While talking to him, I thought of your company and passed along your information hoping this would provide him with the much-needed assistance to make his bathroom more accessible. Thank you for all of the work that you do to help people (like my grandmother) live a more functional and meaningful life!”
~ Jillian H
“My daughter, Morgan Van Doren, was involved in a horrific car accident that left her unable to walk, and your equipment made it possible for her to get out of the house for doctor appointments when she came home from the hospital. It was a fantastic help and I’ve referred your company to everyone who commented on it, and saw Morgan’s progress. I hope you get lots of calls. Thank you again. Your service allowed Morgan to leave the house to try to claim back some normalcy in her life. It was worth every cent paid and more.”