Customer Feedback

Don’t Just Take Our Word for It…
What Our Customers Have to Say About Us!

I think of you often as I ride in my lounge chair, tug at the railing on my bed and make use of my customized garage railings in the garage.  I am grateful to your immediate help when I came home and your continuing concern.

This letter is both a commendation for you as well as a sincere expression of our gratitude for your compassion, cooperation, assistance and patience during our time of need after Len's hip surgery and subsequent rehabilitation at Kessler.  Every interaction that we have had with you as well as Rich from Williams Surgical Supply have been positive and beneficial to helping us to get adjusted to Len's temporary physical limitations.  The equipment that you have supplied is in excellent condition and the personal attention that you and Rich have given us has helped in a myriad of ways.

I am sitting here comfortably on the lounge chair that your wife was able to secure for me so promptly.  Do thank her for me. I do not know where to begin to thank you for your valuable assistance in helping to make things more comfortable and safe.  You were like an angel coming in to make my transition to home as easy as possible. The bed railing is a god-send allowing me to get in and out of bed by myself – a considerable effort now but hopefully easier with each day.  It felt great to take a shower with the bench and hand-held nozzle.  The great looking railings in the garage will be most beneficial. I appreciate your helpful hints as well as the above mentioned aids. Sincerely, Mary

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I am pleased to have the opportunity to recommend Gregg to whom I have referred many clients. Gregg has a talent for being able to quickly analyse a problem, be creative in finding a solution and then shows outstanding professionalism in executing the work that needs to be done. In addition, his genuine caring for the population of disabled=

I am a Geriatric Care Manager for the Office of the Public Guardian for Elderly Adults.  I have hired Back Home Safely for several of my clients.  Gregg Frank has assessed my clients and provided recommendations for their needs.  He is very knowledgeable and has been creative with some solutions.  I have used Back Home Safely to do the necessary construction in my clients’ homes.  Gregg Frank is able to get the job done quickly and always oversees the job to its completion and beyond. I have recommended Back Home Safely to many of my colleagues.  Yours truly, Judith Englander, MSW, LCSW   Geriatric Care Manager

Roger and I want to express our sincere thanks for a job well done.  The alterations to accommodate Roger after his hip surgery were done in a most professional way.  The outside railing was put up just in time for the snow storm last week.  He would be delighted to recommend Back Home Safely to anyone and everyone who will listen.  Our best wishes to you and your family in the New Year. Sincerely, Joanne and Roger

On behalf of United Cerebral Palsy of Northern, Central and Southern New Jersey, Inc., I would like to thank  you for your presentation on Home Safety to our Union County A.C.R.E.S. families.  As you know Aging Caregivers Respite and Education (A.C.R.E.S) is a service for the aging caregiver.  The purpose of the workshop is to provide information for the caregiver which pertains to their needs as well as the needs of the individual for whom they provide care.  Your presentation which included your personal story about your college experience supporting a woman with cerebral palsy in her quest to attain independence was inspirational.  Thank you for all of the home safety information that you provided as well.  Although families may not currently be in need of the services and products that you have available, the information provided insight to what is available for possible future needs. Thank you so much for your humor around a serious topic.  It really made the evening quite enjoyable.  I appreciate the time that you took out of your busy schedule.  I look forward to working with you in the future. Sincerely, Kathy Spinozzi, Outreach Coordinator

Gregg, I would recommend you without hesitation.  A very positive experience for us. Thank you, Glenn

It is with pleasure that I recommend Gregg Frank and his company Back Home Safely.  As a geriatric care manager I am often faced with the task of suggesting that my clients consider home modifications.  It is rare to find a resource as valuable as that provided by Back Home Safely. There have been numerous occasions that my staff and I have referred our clients to Mr. Frank.  Our older adult clients and their families have consistently remarked how pleased they are with the work performed by Mr. Frank.  His timeliness, professionalism and dedication are exemplary. The reports that are generated by Back Home Safely are an extremely important tool that we incorporate into our care-planning.  The reports, including photographs, are thorough and comprehensive. I would highly recommend Back Home Safely to anyone who has a concern for the safety and well-being of a frail older adult or individual with disabilities. Yours truly, Marcie D. Cooper, MSW, LCSW

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